Weekly Club Meeting - "Denver Chamber Update"
Date: Thursday, February 11, 2010
Time:
11:45:00 AM - 1:00:00 PM
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Location:
Denver Athletic Club
1325 Glenarm
Denver, CO
[ Map ]
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Kelly Brough
President, Denver Metro Chamber of Commerce
"Denver Chamber Update"
Kelly Brough is the newly selected President and CEO of the Denver Metro Chamber of Commerce. Previously, she worked as the Chief of Staff for the City and County of Denver, after serving as the Deputy Chief of Staff and Director of the Office of Accountability and Reform. During her career, Kelly’s work has focused on improving public sector performance and service delivery and developing stronger working relationships between the public, non-profit and private sectors.
Kelly started her career as a counselor for youth in the criminal justice system. She went on to serve as a Personnel Analyst for the City and County of Denver and a Legislative Analyst for the Denver City Council. Kelly returned to the City in 2003 as the first female Director of Human Resources. She successfully moved the human resource department from an authoritarian culture to one based on service delivery and focused on outcomes. During her two years in this role, Kelly led significant reforms including moving the City to a full pay for performance system and establishing the City’s first bonus plan program.
Kelly also spent some time directing an internationally recognized leadership program at the University of Colorado at Denver—the Rocky Mountain Program. Kelly served as a consultant to many local governments facilitating decisions, managing large public processes and comprehensive planning efforts, mediating disputes, and providing strategies to build stronger public/private partnerships. This work took her to Hungary (working with 50 local Mayors) and allowed her to work with a number of local governments throughout Colorado and the west.
In August of 2005, Mayor John Hickenlooper tapped Kelly to be the Deputy Chief of Staff and Director of the Denver Office of Accountability and Reform stating, “Kelly has proved to be instrumental in our efforts to reform and improve the career service system. She is an effective problem-solver and will be vital to our continuing work to make City government more customer-friendly.” In this role Kelly’s key responsibilities were to implement the new 3-1-1 customer service system and create an organizational culture which embraces performance management and continuous improvement in Denver.
Kelly earned a Master’s of Business Administration degree from the University of Colorado at Denver in 1989 and a Bachelor’s of Science degree in Sociology, Criminal Justice from MontanaStateUniversity in 1986. Kelly has served on a number of boards and commissions including the Metro Denver Sports Commission, the Denver Metro Chamber Leadership Foundation and the Denver Urban Renewal Authority. She has attended a number of leadership programs including the JFK School of Government’s program at Harvard for State and Local Public Officials. Kelly was also named an American Marshall Memorial Fellow in 2001 studying local public policy in Europe.
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